Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the breadcrumb-navxt domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/kpopnaco/TwiceMaroc/wp-includes/functions.php on line 6114
Operations Associate, Global Trade and Receivables Finance (GTRF) Business Service AT HSBC - توايس صور حصرية
قسم التجارة

Operations Associate, Global Trade and Receivables Finance (GTRF) Business Service AT HSBC

Job Description

Why join us?

GTRF is a core product for the Group serving customers across wholesale Banking. (GTRF) Business Services within DBS is a key part of wholesale Banking strategy, aimed at allowing them to grow their business, drive global consistency, improve customer service and reduce operational risk.

The Operations environment emphasizes on highly professional customer focused service delivery, with extended efforts for improvement in service and cost effectiveness.

Due to challenging environment across Group companies, processing delays or errors encompass risk of serious losses to the Group and also leads to poor customer service. The maintenance of a prominent internal control is essential to minimize risks and maximize process security

The Opportunity

We are currently seeking an experienced professional to join our team in the role of Operations Associate.

What you’ll do

 

Maintain and improve the delivery of “superior” customer service by working as directed by management to ensure that all work is processed within PLA
To ensure that all work is processed with guidelines and appropriate timescales in order to minimize operational risk and/or customer complaint.
To be aware of the nature of our customer’s business and alert any unusual transactions, to Line Management
Proactively participating and leading change / transformation initiatives across the site and the bank
Ensure that the customer is at the heart of everything we do both personally and as an organisation by ensuring work is completed in accordance with established procedures and standards.
Ensure a high degree of accuracy in order to minimise operational risk
Work productively and professionally. Demonstrate ways to improve customer service and increase productivity.
To operate Operational and FCC Controls
To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department. The term compliance embraces all relevant laws, rules and codes with which the business has to apply.

 

Requirements

What you will need to succeed in the role:

 

Awareness of the trade facilities and customer trade cycles
Strong interpersonal skills
Excellent English (written and verbal) communication skills
Medium-high MS office knowledge/skills (especially Excel)
Previous experience in large scale centralized operations is desirable
Flexibility to work in time zones as required by business

 

Link to Candidate User Guide

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

APPLY NOW 

زر الذهاب إلى الأعلى